Terms & Conditions

Welcome to StylishCare.com.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. The term StylishCare.com, refers to the owner of the website whose registered office is Office 8, 10 Buckhurst Road, Bexhill-On-Sea, West Sussex, TN40 1QF and company registration number 07404968. The term “you” refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

 

Payment

 

 

Delivery

 

We aim to deliver all orders in the quickest time possible as all our items are held in stock.  We expect to dispatch all orders received by 2pm on the same day. You will be provided 'real-time' information about the progress of your order including its dispatch. We will also notify you of the delivery details so that arrangements can be made to receive the order. A signature may be required on delivery.

Please note that all Free delivery offers apply only to UK mainland postcodes. Please see here for further delivery information.

 

Returns

 

Your order will be dispatched to you on completion of a thorough in-house product quality check as far as the packaging permits. In the unlikely event that an item reaches you in an unsatisfactory condition, please inform us via email at [email protected] with some information on your reason for the intended return. It is of absolute importance that you notify us of  your intention to return an item(s) within 7 days of receipt. We will provide you with a RMA (Return Merchandise Authorisation) number to quote in all correspondence including having it included in the parcel being returned.  Returned goods must be unused and unopened in a saleable condition and in their original packaging. We all also require that all returns are sent by standard recorded post and the proof of the cost paid by you is included in the parcel.

On receipt, we will process a refund for the item(s) as well as the postage cost to your payment card or send you a replacement if requested. 

If an item is returned because of  a 'change of mind', neither the delivery charge you paid nor the postage cost will not be refunded.

 

Please note that we are unable to accept returns of certain products including hair extensions and wigs for hygiene reasons.

 

Coupons

Coupons will be applied in your shopping cart and are usually only applicable for certain periods of time, on certain product categories or as otherwise specified. In order to use a coupon, you may be required to be a registered customer. There is a 5% off coupon 'VCH5' for newly registered customers. A minimum spend of £20 applies.

 

Any further questions?

Should you have any concerns or questions, please contact us, we will be delighted to hear from you

Sales: [email protected]           General enquiries: [email protected]stylishcare.com

 

Revised: Feb 2016

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